During customer projects close interaction takes place between the various departments. This is shown in the typical project flow:
1. A customer sends us a request for a certain component, including a drawing
2. We examine the drawing via our ‘team feasibility commitment process’ and may, if needed, propose certain amendments to the final design
3. We receive a finalized drawing from the customer
4. Our technical department designs the tool(s) and processing fixtures, if needed
5. When the tool has been designed, the tool-makers produce it
6. The first test components are produced and sent to the customer as agreed
7. If the tool or manufacturing process need to be adjusted, this will be defined in collaboration with the customer (new test components)
8. The production process will begin upon approval of the test component by the customer